What did you like best about Marin Outdoor Living?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/15/2007 and 1/22/2007. Customer last names have been initialized for privacy. 

“They were very prompt and courteous.”
- Sukowa A.

“They delivered everything they promised.”
- Todd K.

“I think their products are innovative.”
- Alice B.

“The product appears to be what they said it would be.” - Barbara B.

“The guy was nice, and we got the fireplace we were looking for.” - Nina L.

“The personal service” - Tatiana C.

“Their customer service was excellent, and they have high quality products.” - Sunni S.

“The personal attention by Dave was very good.” - Sam M.

“They have flexibility and a willingness to work with you in the installation process.”
- Steve P.

“I like that the company has knowledge.”
- Jill A.

“They were very helpful. They helped us get a contractor to do the work.” - Jim S.

“They satisfied our needs.” - Marlene A.

“David was very helpful.” - Peter S.

“The personal service was very good. We were very satisfied.” - Bernie W.

“I just bought chemicals at the store, and the store is right by my house.” - Tina P.

“The salesman was very helpful.” - Rosanne R.

“I thought it was a good service.” - Michael S.

“I thought the staff was very knowledgeable.” - Lisa T.

“They really accommodated me, especially at Thanksgiving right before the holidays.”
- Pete T.

“I really liked Dave and how he explained the filtration and the pump systems. He also arranged for the crane we needed.” - Rene R.

“It was a very easy transaction.” - James W.

“They are knowledgeable about their products. They are also helpful and generally good to deal with.” - Jody F.

“The product is really good, and I like the layout of their store.” - Chris B.

“I like the products they offer. They are environmentally friendly.” - Celine G.

“I like their product line.” - John T.

“They were friendly, and they sell green products.” - Tina W.

“The guy that helped me was very nice.” - Terri S.

“I liked the high quality products and good customer support.” - Jennie B.

“It was a very difficult delivery, but they were able to make it happen. They were also very friendly.” - Aaron R.

“The customer service and knowledge of the product” - John C.

“The quality of the spa” - Mike M.

“They were nice people. I also liked that they focused on design.” - Brigitte H.

“They were nice, and we enjoy their products.” - Jeffrey G.

“They kept in touch.” - Karen H.

“The delivery was professionally done. It was on time, and the crew was great.” - Frank R.

“They have quality products that they are knowledgeable of.” - Ray W.

“Everything went very smoothly from the actual purchasing of the product through the installation.” - Mary K.

“The quality of the merchandise” - Kenny W.

“They usually take care of things on time, and they are communicative and flexible.” - Mr.

“They were professional, and the facility was nice.” - Diane H.

“They are the only ones who carry the products I want.” - Cathy B.

“Their knowledge of the products” - Elliot G.

“Good prices and products” - Dave J.

“They are local, and they get the job done right.” - Mark R.

“They were courteous, knowledgeable, and fair.” - Bob P.

“They were nice and friendly.” - Susan M.